Direct Carrier Billing (DCB) or Operator Billing is an alternative, remote payment method that allows users to pay for online goods, products, support, services, and content with their mobile devices (mobile phones, tablets and Smart TVs).
While with card-based payments your users need to share their name, card number, home address etc., by using Direct Carrier Billing they can easily & anonymously buy content on any digital platform by simply entering their phone number, with the 1-click-payment option, and directly charge the amount to their monthly bill.
Direct Carrier Billing saves you from all the card-based payments problems and provides FUTURE-PROOF functionalities that will make your customer’ purchase experience seamless.
Juniper estimated that in 2017, the total value of digital content paid via Direct Carrier Billing was approximately $19.7 billion worldwide, up by around 42% y-o-y (year-on-year).
There are currently 5x more mobile phones than credit cards
Shorter checkout flows result in 10x better conversion rates
Provide excellent user experience with simple payment flows
Enable un- and underbanked customer purchases
Inspire impulse purchases
Reach & monetize younger demographics
Encourage remote micropayment purchases –anytime / anywhere
Studies have shown that DCB scores convert 70% for first transactions, compared with credit cards struggling at 10 – 12%.
However, it is not only about improvement, but a likewise important point is also to consider offering a payment method that people actually have. Whilst credit and debit cards are for instance not available to those underbanked, a mobile device is a potential payment method that everybody holds in hand, scoring a 100% reach.
Source: Juniper Research, derived from Bango, Digital Content Business Models, OTT Operators Strategies 2017-2020
Keep up with payment innovations to always stay 1 step ahead of your competitors
Monetize Beyond the Mobile
We offer your customers a multi-screen payment experience perfectly optimised for a smart phones, tablets, laptops, PCs and smart TVs.
The payment is completed in just one click.
Your customers are automatically and securely identified via their mobile network.
Attract New Customers
Direct Carrier Billing enables everyone with a mobile phone to buy your goods and services. Reach over one billion subscribers globally.
Fast and Simple Integration
Use a single DIMOCO DCB API to bill
Quick and easy payment process
Effective data privacy
No registration required
No sensitive details are shared (such as card number or account details)
Everybody has a mobile phone. A potential payment method.
In Germany, for example, only 52% of all adults have a credit card – yet the rate of mobile phone ownership is 125%.
1. The user decides to buy a product, for example, a game, provided by an online merchant. One of the payment methods available will be DCB operated by DIMOCO.
2. The user chooses to pay through DCB and selects the payment method. The payment order is transmitted by DIMOCO to the relevant MNO, with whom the user has his/her mobile phone number and SIM card registered (pre-paid or post-paid).
3. The mobile network operator verifies the user in the database and (if applicable) accepts payment. The payment amount is then added to the monthly mobile phone bill issued by the carrier to this user (prepaid) or deducted from the credit (postpaid).
4. The mobile network operator confirms to DIMOCO that the user has the funds to pay for merchat’s.
No personal user data is transferred to DIMOCO
DIMOCO at no point holds any contractual relationship with the user
5. The total amount of transactions made by users of a given mobile network operator within a specified period of time is transferred by the mobile network operator in question to the merchant.
DIMOCO provides Direct Carrier Billing solutions to a large variety of merchants across different industries ranging from Livestyle Content, Gaming, iGaming, ePublishing, Video & Music, Dating, Ticketing & Parking to Wholesale and even Vending Machines, aiming to prioritize the monetization of new markets, demographics and consumer behaviors’ via frictionless mobile payments that benefit both the subscriber and the content provider.
DIMOCO Carrier Billing holds a unique position in the industry as one of the first companies to become a regulated payment institute. Founded in 2000, our company was awarded a payment service act license by the Financial Market Authority Austria (FMA) in 2016, passported into all EU Member States.
Headquartered in Vienna, Austria, with offices in Germany, Greece, Hungary, Italy, Switzerland & Spain, we perform hundreds of millions of mobile transactions in 51 countries through our 220 MNO connections. In 2018, the international market researcher ROCCO ranked DIMOCO as Tier 1 trusted Direct Carrier Billing Vendor among 100+ Mobile Network Operators.
As a trusted partner of mobile network operators, DIMOCO enables over one 1.5 billion subscribers to purchase goods and services from merchants and aggregators with their mobile devices, charged via the operators’ billing system.
Senior Vice President, Sales
DIMOCO Carrier Billing